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A World Without Sales People

A World Without Sales People

I was having lunch with a good friend of mine last week. She is a web developer and Social Media Guru. She relayed to me the story of one of her clients who was so delighted with their new website that they did not need their Sales people any more. They had been 'let go' as an unnecessary overhead.

Asking for Referrals: Where’s your Head at?

Asking for Referrals: Where’s your Head at?

Delegates that I train or mentor often have difficulties in asking for referrals. They feel that it is asking too much from their relationship. They feel uncomfortable because they are asking for ‘a favour’. I suspect that this is a particularly British problem. I have heard that our American counterparts have no such trouble. Maybe some of that is to do with culture or confidence. Either way, here is a tip which has helped countless delegates of mine overcome this unnatural and unhealthy fear.

Just in Case of Emergency?

Just in Case of Emergency?

Many of the Business Owners I deal with are so busy with the day to day issues of running that business that they only realise that they need help when they approach a crisis. They know what it is when it approaches because it tends to keep them awake at night. The fact that they lose sleep also means that they are uncertain about what the solution(s) might be.

Personal Value and Strategy

Personal Value and Strategy

How do we value ourselves and how do others value us? If we work in large organisations this tends to be measured ultimately by our remuneration package. Our salary may not meet with our personal expectations but it is usually set by market rates. Where the company gets this wrong, it can leave to staff leaving and being head hunted by their competitors or them simply leaving because of lack of engagement.

Service as a sustainable Point of Difference

Service as a sustainable Point of Difference

In the UK over the last 4 years of the recession, large organisations have cut back on their costs in order to retain their profits in declining markets. This has been most visible in retailers like Tesco and the other multiples where our journey now from entrance to exit often involves no human interaction whatsoever. I accept that automated tills require investment but this short term pain is offset by long term gain from having fewer ‘heads’ in store.

Who Are you?

Who Are you?

I was working with a client yesterday and coaching a couple of their Sales people in the effective use of social media. It was great fun but it struck me how difficult it is to keep our various persona on the internet consistent.

Appreciating Assets

Appreciating Assets

A friend of mine has a Ferrari. It is a beautiful machine and his pride and joy. He keeps it in his secured garage and, if the sun is shining and he is in the mood, he will take it out for a spin to enjoy it. It is a wonderful car full of history and envied by many who see it.

Changing Consumer Habits

Changing Consumer Habits

January. A time when we all tend to take stock about what we have done in the previous year and what we want to do in the new one. It is also a great time for retailers of all types to capitalise on this ‘open to change’ mentality and woo new customers. But Retailers need to get their offering right if they are going to turn these opportunities into ongoing sales.

Learning from Losing

Learning from Losing

I read a story recently which outlined how tough it was to leave certain companies from the customer’s perspective. The headline was “Sky vs Customer” and it outlined the 96 minute conversation between the two parties as the conversation became more agitated. Needless to say, Sky came in for a lot of flak and have had to defend their position subsequently.

Pricing dilemma

Pricing dilemma

Are You Charging Based On What You Know, Or On What You Imagine?

The whole issue of pricing is a dilemma to many small business owners. In fact, I’d say it’s the area where most people have doubts, uncertainty and sometimes downright fears. “Am I charging enough?” or, “Am I missing out by being too expensive?” are questions many business owners ask themselves over and over again.

Solutions not Problems

Solutions not Problems

One of the best Managers I had early in my career was Bob Jones my Sales Director at Homepride Foods in the 1980’s. He was a kind and gentle man but with a presence and wisdom that was almost tangible. He had answers but they did not come from him without work.

Why Pre-qualify Leads?

Why Pre-qualify Leads?

Running a Management Consultancy focusing on client’s Sales growth, I am often asked to go and visit a company or person to determine how I might be able to help improve their people and processes. Helping people is part of my DNA and one of the key reasons I love what I do. It is also human nature to help those who ask for it.

  • Great opportunities

    Helping you grow

    For over 12 years, JMR Sales & Consultancy has been offering help to businesses which are struggling to grow in line with expectations. We offer a discreet resource to support business owners in reaching their aspirations by understanding your markets, your products, your people and your culture. JMR Sales has a long list of satisfied customers across industries as diverse as High Street Retailing, Automotive, Catering, Recruitment and Hotels.

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  • Decades of experience

    JMR Sales & Consultancy use their expertise in Sales Consultancy and Strategic Development to support Managing Directors, Sales Directors and Business Managers or Owners to solve a wide range of challenges their company can face.

    Offering short to mid term contracts, JMR Sales & Consultancy can offer a fresh pair of eyes to a failing sales plan; coach an under-achieving sales team and offer support as a Business Coach.

  • Speaking Profile

    Since leaving Carlsberg over 12 years ago, I have set up my own company, JMR Sales & Consultancy Ltd., to help a variety of companies with short to mid term contracts helping to solve a wide range of their business challenges.

    My primary skill is in Sales Consultancy and Strategic Development but I have also had the opportunity to work in full time ‘hands on’ roles as a Purchasing Director, Marketing Manager, Commercial Director, National Account Manager and Customer Sales Director.

    Speaking topics include The ABC of Sales – Leveraging your Brand Equity to increase revenue and profits; Strategic Partnerships – How to develop, formalise and generate substantial benefit from them; Customer Service – How it can be a Sustainable point of Difference for SME Growth; and Character and Style.

  • Read about us

    Client Testimonials

    • “Jonathan is a real pleasure to work with, and has really helped to develop the sales skills of all different colleagues, from direct sales staff to people in a supportive role too. Results and improvements were clear to see!”

      Laura Savage, Head of Skills at (PeoplePlus Academies) at PeoplePlus part of Staffline Group also Nuffield Scholar 2014

    • “Jonathan is an outstanding professional with the ability to combine insight, professionalism and demonstrate added value to all business projects undertaken.”

      Heather Bowler, Senior Vice President Communications at Women’s Tennis Association (WTA)

    • “During my time working with Jonathan he showed himself to be a thoroughly professional, well motivated individual who always worked towards the best interests of the business.”

      Alex Smith, AMCA, Finance Director at Worldwide Magazine Distribution

Get in touch


0121 674 4200


07785 928518


jonathan@jmrsales.co.uk